If you contact our customer service team, they can provide assistance in tailoring your subscription or answer any questions you may have. We are very interested hear your views, as they will help us to develop our user support, products and services. We have expert assistance on hand, including access to a dietitians and doctors, so we are ideally placed to help you.
Our customer service is available on ordinary weekdays between 8.00 am and 12.00 (noon) CET. We are closed on the weekend and on Bank Holidays.
We will respond to e-mails within 24 hours. Any email received out of hours will be dealt with the next working day.